FAQs

 

Rain?

The scaretraction is indoors, but the waiting line and check-in are outdoors. If it rains we will be open, so plan accordingly for time spent in line and walking back to your car.

Duration?

Groups of 6 will be admitted at staggering intervals and we estimate your visit will last approximately 20-30 minutes with time at photo ops. 

Age restrictions?

The nightmares are developed with the age of visitors in mind. Admission will be limited to ages 13-15 accompanied by an adult and 16 and over. Children 12 and under will not be admitted, even if accompanied by an adult.

Wheelchair accessibility?

The attraction is wheelchair accessible. But please keep in mind that crowd reaction could possibly make for tight or uncomfortable conditions, so we ask that you take that into account before entering. At check-in please notify us so we may have an attendant assist you to assure your visit is fun and safe.

Environment warnings?

Atmospheric effects are in use throughout and can cause health concerns in certain individuals. We will NOT be using strobe lights, however the combination  of multiple lighting effects could potentially cause seizures. Other effects may be detrimental to individuals who have breathing issues. We do NOT recommend participation by women who are pregnant.

Touching?

Performers are not allowed to touch visitors, but may reach out. Please take into account that reactions by visitors (recoiling, jumping, reversing direction, etc.)  may result in inadvertent touching or brushing against. Touching of the performers by visitors is also prohibited.

Chainsaws and Clowns?

There are no chainsaws or clowns - THIS year!

Can I wear a costume or makeup?

For performance and safety issues, we must be able to discern staff from visitors, so we ask that you wear street clothes and no costume or makeup during your visit.

Food & Drink?

NO food or drink is permitted within the building. Snacks, beverages and merchandise will be available for sale.

Photos / Videos?

No photos or videos (flash or otherwise) are permitted during your tour. There WILL be photo opportunities with props and possibly performers as you exit the tour.

 

Alcohol and/or Illegal Substances?

NO ALCHOHOLIC BEVERAGES will be served or permitted on the premises.  Individuals suspected of being under the influence of alcohol or drugs will NOT be admitted.

 

Smoking / Vaping?

Absolutely NO SMOKING or VAPING is permitted in the building or on the grounds. Open flames of any sort are NOT permitted.

Firearms?

No firearms are permitted inside the building due to risk management concerns emerging from this type of event.


ANYONE VIOLATING THE ABOVE MAY BE ASKED TO LEAVE THE PREMISES.

  WE ARE OPEN TONIGHT - SAT NOV 2  

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